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Mend

Maintenance tracking

Maintenance tracking software that keeps every job visible.

Mend tracks each maintenance issue from the first report to the final fix, so property teams always know what is open, who owns it and what it is costing.

Staff member reporting a maintenance issue that Mend then tracks to resolution
One report starts a tracked work order.

Track the whole life of a work order.

New

Reported in plain language and captured in seconds.

In progress

Assigned to the right trade with the context attached.

Waiting

Parts, approvals or access are visible, not silent.

Resolved

Closed out with proof and filed against the asset.

Every issue in one list

Reports from phone, voice, photo, Slack or chat land in the same tracked work order list.

Tracked by site and asset

Each work order carries its property, area and asset, so nothing gets lost across buildings.

Status you can trust

New, in progress, waiting and resolved update as work happens, not when someone remembers.

Reporting that answers questions

Open issues, median resolve time and repeat failures, ready without building a spreadsheet.

Tracking that turns into intelligence.

Because every job is tracked against its asset and location, patterns show up on their own. You can see the door that keeps failing, the site that runs slow and the work that is worth replacing instead of repairing.

Property manager reviewing tracked maintenance history and resolve times on a laptop

Your team reports it.
Mend tracks it, and tells you why.

See what maintenance looks like when every issue is tracked, every asset has a history, and the cost is finally visible.