Hotels
Hotel maintenance software that tracks every issue to done.
Housekeeping, front desk and maintenance teams report in plain language. Mend's hotel maintenance software triages each report, assigns the right fixer and keeps room-by-room history so nothing is lost between shifts.
In practice
Same report. Same result.
Room 214 bathroom tap is dripping.
Bathroom tap dripping
Lobby sliding door is sticking.
Sliding door sticking
Room-by-room history
Every repair stays attached to the room and its assets, so you see what keeps failing.
Shift handover, tracked
Open work carries across shifts instead of disappearing at changeover.
Guest-impacting first
Rooms and public areas get prioritised automatically by urgency and guest impact.
Cost & repeat failures
See which recurring failures drive spend and guest complaints before they escalate.
What Mend does next
- 08:41
Reported
- 08:41
Triaged
- 08:42
Assigned
- 09:12
Follow-up sent
- 09:46
Resolved
- 09:47
History updated
Every repair stays attached to the room, the asset and its history, so you can decide what to fix, what to replace and where to cut cost.
Your team reports it.
Mend tracks it, and tells you why.
See what maintenance looks like when every issue is tracked, every asset has a history, and the cost is finally visible.